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Customer Service Fail: Broadway

A little story for you on the quest to get an 8GB SD Card.

 

I needed an 8GB SD Card. So I pop into Broadway. A bunch of the sales guys are standing around, chatting, playing angry birds on their phone. I ask them for an 8GB sd card. The sales guy goes "Nonono, not have". I ask him again, knowing very well they sell it. He insists on saying "we not have" and then continues to just "hang around" the store.

This goes on for five minutes. Finally, tired of this, I ask to see a manager. All of a sudden his attitude changes, he pops on to his computer, says: AH, we do have! He then turns around, grabs a box from the shelf BEHIND HIM, and gives me my 8GB SD Card.

What could be the reason behind this? It just boggles the mind!

What are your thoughts on this?

Leave a comment below.

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